Unlocking Instructions for LG CU500

General Information about your LG CU500 unlock code

When you receive your email with your unique LG CU500 unlocking codes, you may see there's actually more than one code as some models require more than one code to unlock them fully. However, for simplicity, we do aim to send you a single unlock code.

Depending on your model, the code you receive will either be an 8 digit or 16 digit number.
(Please see below for some examples)

Unlock Model: LG CU500

To unlock your LG CU500, firstly you will need access to a hidden menu.

1. Insert a SIM Card not from the original network, IE It's not locked to
2. Turn on the phone
3. The phone will display 'Invalid SmartChip'
4. In Idle screen, enter 1 5 9 7 5 3 # * #
5. The phone will now display 'Enter NCK, Remaining 5' (Note: there's a limted number of attempts)
6. Enter the unlock code
7. Select 'Ok' to unlock the phone

-------------------------------------------------------------

Quick Glossary

NCK = Network lock
SPCK = Service provider corporate lock
SPK = Service provider lock

Some examples of the unlock code(s) we provide:

357923150207929 77494177 92898096 41800377 85779614 44530395
357923192467074 1234503967667128 1234580783770931 1234541789412439 1234549453178494 1234549459050302 123454946784919

Or

14711901 64443062 44886211 57562900 41892665 89320106
7644193483593454 2182142193171261 8913849869200764 7690121024735306 7690121061829837 769012156500834

We may also return your IMEI number, simply ignore this, it's always the first one.

In most cases, the only one you will need is the Network lock (or NCK) which is the 1st code, as highlighted in bold above.

But should you need it, the Service provider Corporate (or SPK) unlock code is the last one.

In the unlikely event you are sent an 8 digit code and your phone only accepts a 16 digit code, try putting zeros in front of code. But only try this the once and contact us.

Notes on hidden menu access codes:

To enter your unlock code, LG phones often require access to a hidden menu first. Most newer phones will accept the code 2 9 4 5 # * 7 1 0 0 1 #. So if the recommended code suggested doesn't work, please try this one, if this also doesnt work please contact us