1. Turn on your phone with a SIM Card not from the original network, IE It's not locked to
2. The message 'PUK2' will appear
3. Enter the Unlock Code provided
4. The phone should ask for a New PIN Code, Enter: 0 0 0 0
5. Confirm and type: 0 0 0 0 * * (0 0 0 0 Star Star)
6. Click 'Finish' and the phone will show 'Network is locked ...'
7. Enter the Unlock Code provided and click 'Finish'
8. Restart the SPV C500 and it will now be unlocked.
Please note:
- Use the on-screen keyboard and make sure that the wireless mode is turned off
- Should you see a message saying 'Sim lock'. You can still make emergency calls but your HTC phone has been 'locked' due to too many unsuccessful unlocking attempts. Alas the only solution is to upgrade the phone's ROM, which in turn will reset the counter allowing you to enter the unlock code. Please contact us for more information on this
